Privacy Policy

1. Introduction

ShakaPT ("we," "our," or "us") is a brand owned and operated by Lange Group Capital, Inc. ("Lange Group Capital"). This Privacy Policy describes how we collect, use, disclose, and protect your information when you access or use the ShakaPT fitness and nutrition platform ("Platform"). By using the Platform, you acknowledge and agree to the terms of this Privacy Policy.

Lange Group Capital is the data controller for all personal information collected through the Platform and related services.

2. Information We Collect

We may collect the following categories of information, which you provide voluntarily or which are collected automatically:

Personal Information

• Name, email address, and phone number
• Physical address and location data
• Age, gender, and demographic information
• Payment and billing information

Health and Fitness Data

• Height, weight, and body measurements
• Medical conditions and medications (as provided by you)
• Fitness goals, preferences, and exercise history
• Dietary restrictions and food preferences
• Progress tracking data and achievements

Usage Data

• Log data and device information
• IP address and browser type
• Pages visited, features used, and interaction with AI coaches or messaging features

3. How We Use Your Information

Your information may be used for the following purposes:

• To provide, personalize, and improve fitness and nutrition plans
• To track progress and adjust programs
• To send notifications, reminders, and motivational messages
• To process payments and manage subscriptions
• To enhance our AI algorithms and service quality
• To communicate important updates or changes
• To respond to customer service requests
• To comply with applicable legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information only as follows:

• Service Providers: With trusted third parties who perform services on our behalf (e.g., payment processors, SMS providers, analytics services). These providers are contractually obligated to protect your data and use it solely for the services provided.
• Family Plans: If you participate in a family plan, certain information may be visible to the plan administrator.
• Legal Compliance: When required by law, regulation, subpoena, or court order, or to protect our rights, property, or safety, or that of others.
• Business Transfers: In connection with a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of the transaction, subject to confidentiality obligations.

5. Data Security

We implement commercially reasonable and industry-standard security measures to protect your data, including:

• SSL/TLS encryption for data transmissions
• Encrypted storage of sensitive information
• Regular security audits and updates
• Access controls and authentication protocols
• Secure payment processing through PCI-compliant providers

No method of transmission or storage is 100% secure. We disclaim liability for unauthorized access, disclosure, or loss of data to the maximum extent permitted by law.

6. Your Rights and Choices

Subject to applicable law, you may have the right to:

• Access your personal data
• Correct or update inaccurate information
• Request deletion of your account and data (subject to legal retention requirements)
• Receive your data in a machine-readable format
• Opt out of marketing communications
• Restrict or object to certain processing activities

To exercise these rights, contact us at privacy@shakapt.com. We may require verification of your identity before fulfilling your request.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze usage patterns and improve our services
• Provide personalized content and recommendations
• Track conversions and measure advertising effectiveness

You may manage cookie preferences through your browser settings. Disabling cookies may affect your experience on the Platform.

8. Children's Privacy

The Platform is not intended for children under 13. We do not knowingly collect personal information from children under 13. Family plans for minors must be managed by a parent or legal guardian. If we become aware of unauthorized data collection from a child under 13, we will promptly delete such information.

9. International Data Transfers

Your information may be transferred to, stored, and processed in countries outside your jurisdiction, including the United States. We implement appropriate safeguards to protect your data in accordance with this Policy and applicable law. By using the Platform, you consent to such transfers.

10. Data Retention

We retain your personal information only as long as necessary to provide services and comply with legal obligations. Upon account deletion, we will delete or anonymize your data within 90 days, except where retention is required by law or for legitimate business purposes.

11. Third-Party Services and Links

The Platform integrates with third-party services, including but not limited to:

• Payment processors (e.g., Stripe)
• SMS providers (e.g., Twilio)
• Analytics providers (e.g., Google Analytics)
• Data storage providers (e.g., Supabase)
• AI coaching providers

These third parties operate independently and have their own privacy policies. We disclaim liability for the privacy practices or content of third-party services. Users are responsible for reviewing third-party privacy policies before engaging with such services.

12. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective upon posting the revised Policy with an updated effective date. Material changes will be communicated via email or through the Platform. Continued use of the Platform constitutes acceptance of the revised Policy.

13. Limitation of Liability

To the fullest extent permitted by law, Lange Group Capital, Inc., its affiliates, officers, directors, employees, and agents shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of or related to your use of the Platform, including but not limited to unauthorized access, data loss, or disclosure.

14. User Responsibilities

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to provide accurate information and to use the Platform in compliance with all applicable laws and this Policy.

15. Contact Information

For questions or concerns regarding this Privacy Policy or our data practices, contact:

16. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale of personal information (which we do not engage in).