HIPAA Compliance
Your health information is protected by the highest standards of privacy and security
At ShakaPT, we take the privacy and security of your health information seriously. We maintain compliance with the Health Insurance Portability and Accountability Act (HIPAA) to ensure your personal health information (PHI) is protected according to federal standards.
Last Updated: July 2, 2025
What is HIPAA?
The Health Insurance Portability and Accountability Act (HIPAA) is a federal law that establishes national standards to protect sensitive patient health information from being disclosed without the patient's consent or knowledge.
As a health and fitness platform that collects and processes health-related data, ShakaPT implements comprehensive safeguards to protect your information in accordance with HIPAA requirements.
Our Commitment to Your Privacy
Administrative Safeguards
- HIPAA-trained staff and contractors
- Limited access on need-to-know basis
- Regular security risk assessments
- Incident response procedures
Physical Safeguards
- Secure data center facilities
- Access controls and monitoring
- Device and media controls
- Encrypted data storage
Technical Safeguards
- End-to-end encryption
- Secure user authentication
- Automatic logoff procedures
- Audit logs and monitoring
Organizational Requirements
- Business Associate Agreements (BAAs)
- Third-party vendor compliance
- Regular compliance audits
- Continuous improvement processes
Protected Health Information We Collect
Health & Fitness Data
Weight, body measurements, fitness levels, health conditions, dietary restrictions, workout history, and progress tracking data.
Biometric Information
Heart rate data, body composition analysis, sleep patterns, and other physiological measurements when provided.
Personal Identifiers
Name, email address, phone number, date of birth, and other information that could be used to identify you.
Your Rights Under HIPAA
As our user, you have the following rights regarding your health information:
Right to Access
You can request and receive copies of your health information maintained by ShakaPT.
Right to Amend
You can request corrections to your health information if you believe it is incorrect or incomplete.
Right to Accounting
You can request a list of instances where we have disclosed your health information for purposes other than treatment, payment, or healthcare operations.
Right to Request Restrictions
You can request restrictions on certain uses and disclosures of your health information.
Right to Confidential Communications
You can request that we communicate with you about your health information in a specific way or at a specific location.
Right to Notice of Breach
You will be notified if there is a breach that may have compromised the privacy or security of your information.
How We Use and Disclose Your Information
Permitted Uses:
- Providing personalized fitness and nutrition plans
- Tracking your progress and health metrics
- Communicating with you about your health goals
- Improving our services through anonymized data analysis
We Never:
- • Sell your health information to third parties
- • Use your data for marketing without explicit consent
- • Share identifiable information with employers or insurers
- • Disclose your information without legal authorization
Security Measures in Place
Encryption
All data encrypted in transit and at rest using industry-standard protocols
Access Control
Multi-factor authentication and role-based access controls
Audit Trails
Comprehensive logging of all access to health information
Questions or Concerns?
If you have questions about our HIPAA compliance, want to exercise your rights, or have concerns about your health information privacy, please contact our Privacy Officer:
Privacy Officer
ShakaPT Privacy Department
Email: privacy@shakapt.com
Phone: 1-800-SHAKA-PT (1-800-742-5278)
You may also file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights by sending a letter to:
200 Independence Avenue, S.W.
Washington, D.C. 20201
Or call 1-877-696-6775
HIPAA Compliant
Protecting Your Health Information