Thank you for subscribing to Shakapt. We value your trust in our products and services, and we are committed to our customer’s satisfaction.
Our Returns and Refunds Policy for our subscription-based fitness and nutrition advice platform is as follows:
Subscription Cancellation:
You may cancel your subscription at any time by logging into your account on our website, www.shakapt.com. Please note that you must cancel your subscription before it renews in order to avoid billing of the next period’s subscription fees to your payment method.
Refunds:
Since we provide a service that is delivered over time, refunds will be handled on a case-by-case basis. We generally offer partial refunds for unused portions of your subscription if cancelled within 30 days of the initial purchase. After the 30-day period, no refunds will be granted.
However, we are unable to offer refunds for months that have been partially completed. Please ensure to cancel your subscription before your monthly renewal date if you wish not to continue with the service for the next month.
If you believe that you have been charged in error, please contact us immediately at [email protected], and we will investigate the matter.
Non-returnable items:
Given the nature of our service, there are no physical products to be returned. Digital products, such as downloadable content, and gift cards for our subscriptions are also not eligible for a return or refund.
Exceptional Circumstances:
There may be exceptional circumstances that could entitle you to a refund. Each circumstance will be treated individually, and granting a refund under such circumstances is solely at ShakaPTs discretion.
Support:
If you require any assistance or have any questions regarding the subscription, cancellation, or our refund policy, please contact us at [email protected]. Our team is committed to responding to queries as soon as possible to ensure a satisfactory customer experience.
We, at Shakapt, strive to provide the best service possible and appreciate your understanding of our Returns & Refunds Policy. We highly value your continued support and engagement with our platform.
By subscribing to ShakaPT, you agree to this Returns & Refunds Policy and all other policies listed on our website.
